Each year, the British Columbia Dental Association (BCDA) releases a fee guide outlining the current year costs for dental treatment. These costs vary province to province. Each dental office has the choice to follow this guide, or add a percentage over, often 40-60 percent.
At InHarmony Dental Care, we have chosen to follow the BCDA guide without adding any additional percentage to the costs. The only exception to this promise is for services such as coaching, administering anxiety reducing sedation, and other adjunct services. We aim for these adjunct fees to be competitive and fair.
Our goal is to make your trip to the dentist a positive one. Hopefully we can address some of your concerns here. For more information, feel free to contact the office directly.
1. I want to come see you but my chart is at another office. Is that a problem?
Just let us know where you were last seen and we will handle all of the paper work necessary to have your chart transferred to our office.
2. How often should I see a dentist?
The Canadian Dental Association suggests that the frequency of dental visits depends on individual oral health, but suggests twice a year visits, with cleanings. Plan to come in every 6 months if possible.
3. What can I expect during an appointment?
When you arrive, you can expect to be greeted by a member of our team and asked to provide some of your medical and dental history. We will then examine your teeth and gums, screen for oral cancer, take digital X-rays of your teeth as needed and complete an extra and intra oral exam. Our experienced hygienist will clean your teeth. After we review your dental profile, we will discuss a diagnosis with you. If treatment is needed, we will formulate a plan with you, offering you various options.
4. What can I expect for future visits?
During regular follow-up visits, we will examine your teeth and gums, screen you for oral cancer, clean your teeth and make plans for treatment, as needed. We will discuss any pain, problems, or goals you may have regarding your oral health and answer any questions that arise.
5. What does being a TLC patient mean?
Because some people have anxiety associated with dentistry, we have a special program specifically designed for those people. A TLC patient will have access to a private entrance and pre-treatment before a dental appointment as well as options such as oral sedation or nitrous oxide.
6. Does being a TLC patient cost money?
There are fees associated with the extra services provided. Most insurance plans cover these fees as adjunct or therapy services. If you do not have insurance, the fees can be paid personally.
7. Local freezing doesn’t work on me. Will you be able to freeze me?
Not all dentists take each patient’s needs into account when using anesthesia. Commonly used local freezing works on everyone, regardless of age, health, and situation, if properly administered. If this is a concern for you, rest assured that making dentistry as painless as possible is our primary concern and we will adjust therapies, doses, and placement to allow for maximum success. We now offer needle-free freezing for some procedures based on tooth location. And for those teeth requiring traditional freezing, we have the Dental Vibe which is proven to lessen and sometimes eliminate discomfort entirely!
8. Are X-Rays dangerous?
InHarmony Dental Care utilizes digital technology which reduces radiation exposure by up to 80%. In other words, you would be exposed to more radiation on a sunny day than during a digital x-ray in our office.
9. How does the insurance work?
If you have dental insurance, a claim will be submitted electronically, directly to your insurance company at the end of the appointment. The treatment coordinator will be able to inform you which portions of your proposed treatment are covered by your insurance. Many plans cover 100%. Some cover less.
10. What payments do you accept?
We accept cash, personal cheques, Visa, American Express, Mastercard, and Debit cards. We submit most claims electronically on our patients’ behalf and are absolutely up-front with coverage and payment options.
11. Do you charge over the BC dental fee guide?
12. How does dental insurance work?
Co-payments, co-insurances, and deductibles are due at the time of your appointment. We will be happy to submit directly to your insurance company, and if your insurance allows, claims may be sent electronically or manually on your behalf. We accept direct payment from your insurance company. For uninsured patients or insurance overages, we offer various options for payment methods including cash, cheques, credit card, and in special circumstances post dated cheques, or post dated credit cards.
Many insurance companies will not allow dental offices to contact them inquiring about plan information. We do our best with the information you provide us.